Here at Caseking your satisfaction is our top priority. Get all the needed informations about ordering, how you can change your order afterwards or how you can cancel it. You can see your order status at any given time in your personal Caseking account. If like to contact us personally, you will find our contact data as well as the opening hours of our street store below.

In the links below you can find all the information you need concerning our payment methods. If you like to pay cash on delivery (only inside germany), you will pay the transporter directly at your door. In this case your items will be dispatched immediately after your order. If you chose to pay with Paypal, the payment process will be handled by the Paypal system. If you chose payment in advance, you will have to make a bank transfer. In both cases your order will be shipped after receipt of the full payment. If you like to buy something in our street store, we can offer you cash payment or payment via EC-Card.

We are working close with the best and most reliable transport companies for years now, to guarantee our customers the fastest and most transparent delivery process. If you like to read more on our transport companies or wish to track your current order, please click below. In the shipping costs overview you can see all shipping prices to Germany and the EU in one place.

You need help? Our friendly customer support is available per eMail or phone to help you with any question or problem to your fullest satisfaction. If you wish to return an item or make use of your right to get your money back, you can find all the needed informations in the links below to ensure a fast and unproblematic process.

Behind these links you will find all of the Caseking terms and conditions and further information concerning your privacy protection. All of your data is being protected and encrypted by the highest qualified commercial security methods. All of your informations you enter on Caseking are only being used for the process of your order and to ensure your comfortable shopping at Caseking. You can find further informations about our company according to the german Teledienstgesetz in the imprint.

As official distributor and wholesaler of worldwide known and leading brands Caseking is a reliable partner for resellers or system integrators. We offer our customers the newest items, best conditions in terms of payment and pricing, service oriented and professionell handling and processing as well as most uptodate and efficent logistics.