Home News Search Service Shipping Reseller Brands Contact Jobs Imprint

Home » Caseking Info & Service Center » Service » Contact

You like to order something, have questions about a product or want to contact our customer service? Here you can find all informations to get your requests to the right contact directly. Our service-team is keen to answer all your questions as fast and precise as possible.

Please note: To speed up the process, please leave your account- and order number in any correspondence, if available, and explain your request as detailed as possible. Any question on your order can not be processed without your account- and order number.

You want a personal contact to place orders, or to receive informations about your order or reclamation? Here you can find all relevant Caseking service-numbers.

Enduser order-/ service-hotline: +49 (0)30 5268473-00
Enduser complaints-hotline: +49 (0)30 5268473-03
Enduser fax-hotline: +49 (0)30 5268473-04


Reseller/b2B Hotline: +49 (0)30 5268473-01
Reseller/b2B Fax: +49 (0)30 5268473-04

Unsere Gesprächszeiten sind Montags bis Freitags von 10 Uhr bis 18 Uhr.


Caseking GmbH, Logistikcenter
Gaußstr. 1, 10589 Berlin, Germany

Dear Customers, please note that your satisfaction has the highest priority at Caseking.de. Due to our experience, the communication per eMail concerning your requests have proven to be the fastest and most reliable to answer any questions. Normally your request will be answered within the next 24 hours.

  eMail-address:

*

  Name:

*

  Surname:

*

  Company Name:

  Account-Number:

 (if available)

  Order-/ Invoice-Number:

  Request:

  Your message:


Your Order Order Status Security Order by Phone Caseking Store Processing More... Method of Payment Money Order Cash on Delivery Paypal Sofortüberweisung Bank Account Details More... Shipping Parcel Service Partners Shipping costs Package Tracking More... Service Service-Hotline Return Guarantee Reclamation More... Legak Matters Business Conditions Privacy Eu Battery Directive Packaging regulation Imprint More... Reseller Distributions Sales Contact Service More... FAQ Sponsoring Press/Media Jobs About us Contact Partner Program Newsletter