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Caseking Outlet

Outlet Store

You would like to pick up your order yourself at the Caseking outlet store in Berlin?

No problem! Our polite and competent sales personnel stands at your side with help and advice and gladly counsels you on choosing the right products at all times.

Outlet

We are looking forward to your visit!

Pay us a visit at our outlet store and examine our premium-quality product assortment directly on the spot. Try out, if the newest Gamerswear fits you or test the latest input devices directly on our computers at the store, while cosily sipping a bottle of coke with us.

At the Caseking outlet store, you encounter like-minded modders and PC aficionados, that turned their hobby into a profession. You can order goods directly on site or online to collect them yourself at the Caseking outlet store. In doing so, you can also save any shipping costs!

Shop Hours:
Monday to Friday: 10.00 a.m. to 8.00 p.m. (CET/CEST)
Our shop remains closed on Saturdays and Sundays!

The S-Bahn station Jungfernheide (circular line S41/S42), metro station Mierendorffplatz (U7) and the bus stop Neues Ufer (M27) are just a few minutes' walk away

Try out the HTC Vive directly in the Caseking Outlet Store yourself!

HTC Vive

The HTC Vive VR headset can now be tested by everyone in our Berlin store! On site, customers have the chance to immerse themselves in the virtual reality based on a range of games and demos. The following virtual reality games and demos are available: Job Simulator, theBlu, Realities, Audioshield, Space Pirate Trainer, Waltz of the Wizard, Fantastic Contraption, The Rose and I, Budget Cuts Pre-Alpha Demo, VR Baseball, Google Tilt Brush and IKEA Experience. A tryout takes about 20 minutes and to schedule an appointment we have created an obligatory enrolment calendar.

You can find the HTC Vive tryout appointment schedule for the Berlin Caseking store here.

Availability of products offered

Warehouse

In order to check the availability of goods prior to placing your order, please use the status indicator in our online shop or get in touch with us. On average, more than 97% of all the products featured in our online shop are in stock at any given time. Usually, Caseking keeps more than 400.000 items available in an ultramodern logistics centre amidst Berlin to be able to process and dispatch your orders as swiftly as possible.

Further information regarding availability can be obtained here.

On-site service

Service

You are in need of assistance? Our polite customer advisors cannot only be reached via e-mail or telephone, but are also at your service with help and advice on site to process your requests as fast as possible and to your fullest satisfaction.

If you intend to register a complaint about a product or if you want to exercise your right of withdrawal, our customer service employees stand at the ready to provide you with all the necessary information and forms for a comfortable and quick handling.

Payment methods

Payment MethodsIn our outlet store, you have the option to conveniently pay via EC card (German debit card) or in cash.

Please note that it is currently not yet possible to pay with VISA or American Express credit cards in our store. Paying in instalments via financing cannot be realised in our store either! Please order online if you want to use those payment methods.

Locate the Caseking Outlet Store in Berlin

Caseking GmbH
Logistikcenter

Gaußstr. 1
10589 Berlin
Deutschland

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