Computer Shop Berlin
Do you want to pick up your hardware from the Caseking PC & Computer Shop in Berlin?
No problem! Buy a product from our extensive online range directly on-site, without the hassle of package deliveries. This way, you can also save on shipping costs!
We look forward to seeing you!
Visit us at our outlet store in the heart of Berlin and check out our high-quality display with many products exclusively available from us. At the Caseking outlet, you'll meet like-minded casemodders, gamers, overclockers, and PC enthusiasts who have turned their hobby into a profession.
Our Caseking store is directly connected to our main logistics centre in Germany, so you can buy all the products you find in the Caseking online shop here as well.
Please understand that we cannot offer consultations for water cooling configurations or complete PC assemblies in our store. You can arrange consultation appointments in writing via email at [email protected] or by phone at +49 (0)30 837995-00.
Store Opening Hours
Monday to Friday 10 - 20
The outlet store is closed on public holidays!
Product Availability at Caseking Store Berlin:
Please note that depending on demand, there may be waiting times for the provision of goods, especially for larger and heavier products like gaming chairs. Placing an online order can save you a lot of time.
Product Returns and Complaints:
Returning products for complaints (warranty) or within the 14-day right of withdrawal is possible in the store, but processing will not be done immediately. After processing, you will be contacted by email a few working days later (Mon-Fri). We strongly encourage you to use our free return label to handle most complaints and returns online. Thank you!
Product Consultation and Inquiries:
For in-depth consultations, please visit our forums at Computerbase, PC Games Hardware, and Hardwareluxx, or use our contact form. You can arrange consultation appointments for complete PC assemblies or water cooling configurations in writing via email at [email protected] or by phone at +49 (0)30 837995-00.
On-Site Service
Our customer service representatives are on hand to assist you quickly and efficiently with your concerns. Unfortunately, we are unable to provide time-intensive consultations for complete PC assemblies. You can arrange consultation appointments for this in writing via email at [email protected] or by phone at +49 (0)30 837995-00.
If you need to return a product or make a complaint, our customer service representatives are ready with all the necessary information and forms for a smooth process. Take a seat in one of our comfortable gaming chairs and pass the short wait time with a quick game at our sim racing setup.
Payment Options
In our outlet store, you can pay with cash, Girocard (formerly known as EC card), credit card (Visa, Vpay, Mastercard, Maestro, JCB, Union Pay, and Diners Club, but not American Express), or ApplePay and GooglePay. Please note that installment payments are not possible in the store! Please place an online order for additional payment methods (prepayment, PayPal, Amazon Pay, financing).
How to Find the Caseking Outlet in Berlin
The S-Bahn station Jungfernheide (Ringbahn S41/S42), U-Bahn station Mierendorffplatz (U7), and bus stop Neues Ufer (M27) are just a short walk away.
Caseking GmbH
Logistics Centre
Gaußstr. 1
10589 Berlin
Germany
Tel.: +49 (0)30 837995-00
Fax: +49 (0)30 4036642-04