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Order Status

Order Status

Customers can easily check the status of their orders at all times. Those are the necessary steps:

1. Click on “My account” at the top of the screen to log in to our shop site by using your e-mail address and password.

2. Afterwards you can hit the “My orders” button in the menu bar on the right in order to see the status of all your orders ever placed at Caseking.

For any further questions regarding your orders, you may gladly contact our customer support!

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    Stock Indicator

    in stock

    The item is in stock at our warehouse and can be shipped immediately. The shipping preparation (picking) usually takes 0-2 business days. The shipping speed depends on the chosen shipping method or transport service provider.

    arriving soon

    The item should be available again within the course of the day or the following business day and is then considered to be in stock.

    from XX.XX

    The item is expected to be available from a certain date. This is only an estimation. Delays of the delivery date can, unfortunately, not be completely excluded.

    On Order

    We have ordered the item, but did not receive a confirmed delivery date for it from the manufacturer or supplier. A delivery time estimation cannot be given for this item.

    individually

    The system or bundle is only assembled individually by us after the order has been placed and its payment been completed. Please note the stock status of all the individual components as well as further information in the product description.

    Unknown

    We have ordered the item, but did not receive a confirmed delivery date for it from the manufacturer or supplier. A delivery time estimation cannot be given for this item.
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