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Returns / Refunds


You need help? Our friendly customer support is available per eMail or phone to help you with any question or problem to your fullest satisfaction. If you wish to return an item or make use of your right to get your money back, you can find all the needed informations in the links below to ensure a fast and unproblematic process.

Directly to the information sections:

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    Stock Indicator

    in stock

    The item is in stock in our warehouse and ready for immediate dispatch.

    in stock today

    The item should become available during the course of the day.

    from XX.XX

    The item will become available for shipping on a certain date.

    On Order

    We ordered this item but there is no confirmed delivery date yet.


    The system or kit will be assembled individually according to customer specification, please check the stock indicator for each component separately.


    The manufacturer was unable to provide us with any prospective delivery date.
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